Hello there! If you are new here, you might want to subscribe to the RSS feed for updates on this topic.Powered by WP Greet BoxFor those of you following me on Twitter, you’ll notice that late one night around 2am I started freaking out. My normally calm, methodical, and placid personality was shattered when [...]
For those of you following me on Twitter, you’ll notice that late one night around 2am I started freaking out. My normally calm, methodical, and placid personality was shattered when I found that four of my websites (two blogs, one of which being Megalongcat) and two personal websites were completely down with no reason as to why. Whenever I attempted to access my websites I merely recieved Google’s lovely text saying “Oops, this website doesn’t appear to exist.” I immediately ran over to Dreamhost Status to find that nothing was wrong with my server and after “account testing” I found that the only error my sites had was that they took over 5 seconds to load. This of course was presumebly due to them not “existing”. I then took my plight to Twitter and was directed again to DreamhostStatus by @markhauge. After a little more freaking out he sent me a message saying my websites were indeed working leaving me wondering if I had merely imagined all of my problems.
Soon thereafter Dreamhost sent me a personal email detailing the events that had transpired. Below is the email:
Hello,
Thank you for hanging in there, Frederick!
Sorry for the issues that you have been expereincing with your webpages.
Unfortunately there was am issue with one of the packages that we were
running some apache modules with, and a little misconfiguration ended up
taking the apache offline. An administrator was contacted regarding this
matter and we have since been able to get everything back in order. Your
domains are back online now, and we will continue to monitor the hosting
environment.Please let us know if you have any other questions or concerns. We’ll be
happy to help!Thanks!
Samuel
I hate you Dreamhost for not warning me of this ahead of time. I love you dreamhost for taking care of the problem in record time and making me, reluctantly, a very grateful customer for your services.
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